Workshop

Customer Service

2 days

Workshop Duration

2nd December 22

Workshop Duration

300+

Satisfied Participants

Overview

To provide participants with essential service skills that maximize customer satisfaction and improve customer loyalty. The workshop will expose participants to an enlightened understanding of their role in the service chain, and build commitment to delivering superior service every time.

Who should do this program?

Customer Service Interfacing Professionals

Topics

This program is intended for people who:

Recovery analysis process

Qualities and attributes of an effective collector

Key activities and responsibilities of a collector

Strategies and implementation of a collection program

Steps to an effective collection program

Legal remedies

Debt restructuring

Date: 2nd December 22

Enrol for this workshop today