Conflict Management-Practical Techniques for Leaders

OBJECTIVE:

This workshop is designed to equip leaders withthe skills and strategies needed to effecticely manage and resolve workplace conflicts. Through a combination of interactive sessions, practical exercises and expert insights, participants will learn to analyze conflict dynamics, apply emotional intelligence, and implement proven techniques to foster a collaborative and productive work environment.

The workshop will include the following topics:

• Defining Conflict: Types and Causes
• The Impact of Conflict on Teams and Organizations
• Recognizing Escalation Patterns
• Building Self-Awareness and Empathy
• Practical Exercises: Simulated Conflict Resolution
• Tools and Frameworks for Ongoing Conflict Management
• And More

For more details view the Workshop Outline and Flyer.

Details

Date: 23rd – 24th July, 2025
Cost: $2,500.00 plus VAT
Time: 8:30 am – 4:00 pm
CPD Hours: 12
Venue: Level 1 Invader’s Bay, Off Audrey Jeffers Highway, Port of Spain
Facilitator: Ms. La Toya Griffith

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