Mrs. Verena Chang, IAM, LCCI, MBA – Assistant Vice President/Human Resource Lead/Human Resource Generalist III – Citibank (Trinidad & Tobago) Limited.

Mrs. Verena Chang is the Citibank (Trinidad and Tobago) Limited representative on the IBF Council. Mrs. Chang currently serves as the Assistant Vice President/Human Resource Lead Human Resource Generalist III and joined Citi on November 19, 2007 prior to her eleven years-service to Republic Bank Limited as a Secretary. She was promoted as the Assistant Manager, Human Resource Officer responsible for Recruiting and Selection for the Trinidad Hub in 2009 and because of her passion for Event Management, she was afforded the additional responsibility of managing the Public Affairs function for the Bank later that year, which she managed until 2010; and during the period 2012 – 2013.

In July 2013 – August 2015 Verena held the position of Manager/Human Resource Generalist, Caribbean Recruiting COE where she managed the function Recruiting and Selection for the Trinidad Hub (Trinidad & Tobago and Barbados), Jamaica, Dominican Republic, Haiti and Bahamas in addition to the daily HR Generalist functions.

With over 30 years’ experience in both the Financial and Manufacturing Industries, Verena has gained a wealth of experience and knowledge, which she imparts into all her projects and tasks. She is the holder of an MBA from the University of Bedfordshire with a specialization in Human Resource Management and International Diplomas in Administrative Management, Public Relations and Marketing; Industrial Relations Management in T & T (Inclusive of Advanced Labour Law) and a Certificate in Events Management.